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View our on-demand webinar and EFB Viewer app demo

Aerodocs webinar, view on-demand

View this must-see webinar and demo of the incredible, new Aerodocs iPad Viewer app. Designed for great pilot user experience, see how iPad EFBs can deliver unsurpassed document viewing, bookmarking, grouping, annotating and searching experiences. 

The intelligent information lifecycle

We outline the four stages of the intelligent information lifecycle: 1. Plan. 2. Create. 3. Use. 4. Improve. We will demonstrate how the Aerodocs iPad Viewer app makes the ‘Use’ stage of the information cycle intuitive and effective for pilots and other frontline airline staff. Everyone can access a single source of truth, and contribute to continuous improvement. Aerodocs Web Viewer supplements the iPad Viewer app, with a secure, seamless experience across devices. Aerodocs is the enterprise-grade future of intelligent information in aviation, with integrated editing, distribution and viewing functionality in a single platform.

Enjoy the webinar and then we can follow-up with you on an individual basis.

Just click here to view the on-demand webinar

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The benefits of taking control of your airline documents with Viasat Aerodocs

Take Control – reduce outsourcing risks

At Viasat, we believe that our in-flight connectivity must offer value, drive positive impacts, and enable and optimize opportunities for airlines. Viasat Aerodocs benefits from IFC, with the ability to deliver operations manual updates to pilots while in-flight, but it also has core benefits applicable to all fleet types, including those that are currently pre-connected.

We place a lot of focus on learning from our airline partners about how they benefit from their deployment of Viasat Aerodocs. This feedback helps our product teams to make Aerodocs even better and our professional services teams to get to the heart of the problem quickly when planning a new deployment.

Outsourced document management issues

What we’ve learned is that there are recurring issues around outsourced document management services, which can be resolved by Aerodocs. These problems include:

  • Revision service takes a long time due to quality management issues and time difference;
  • Training in XML coding (Extensible Markup Language, which defines a set of rules for encoding documents in a format that is both human-readable and machine-readable) or FODM (Flight Ops Data Management, the Airbus XML format) is required if an airline needs to edit the documents directly;
  • System limitations sometimes drive departments (often dispersed, with multiple AOCs) to create their own alternative repositories. This defeats the goal of having a centralized document control system/repository. Recurring difficulties in creating repositories for big volumes and sub-folders.
  • Systems are unable to automatically assign roles to users, so users are unable to access the site. Roles have to be assigned manually for the users to be able to see the manuals and access rights can be difficult to manage.

The Viasat Aerodocs solution

Viasat Aerodocs is the end-to-end document management system for aviation. Built around airline needs, designed for ease-of-use, and scalable to any sized air operation, it’s a future-proof, cost-cutting system that solves real problems in a measurable way.

Compliance assurance

Best-in-class system for complete control of the document lifecycle. AeroDocs manages the editing, revision, distribution and tracking of operational and OEM manuals, in an easy-to-use interface that delivers the power of XML, but without the hassles. The regulator can be integrated into approval workflows, boosting their confidence in your operation.

Fuel savings

For airlines that have decided to deploy the paperless cockpit, AeroDocs has a real and measurable impact on weight carried (every hour, every sector), cutting fuel costs and GHG emissions. We can help you to calculate the fuel savings that AeroDocs can deliver, with a positive impact on CASK.

Labor efficiencies

The document revision process is simpler and less time-consuming. Your technical publications department will require less human resources, allowing you to redeploy staff to where they’re needed most.

Among the benefits delivered by Viasat Aerodocs:

  • Facilitates standardization of document appearance and content across all AOCs;
  • Improves controlled distribution and tracking of documents and management of records;
  • Improves tracking and monitoring of document control processes as well as ensuring compliance with document control requirements;
  • Reduces cycle time to develop a document, ensuring documents are updated in a timely manner;
  • Improves document distribution process to ensure the right documents are easily accessible by the right people, at the right time.

Let us solve your compliance, document control, and regulator confidence problems. Request a FREE consultation with our document compliance experts today.

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Can you afford not to take control of your airline and OEM manuals?

Can you afford not to take control of your airline and OEM manuals?

As an Air Operator, you face ever-evolving regulations, increased security threats and unpredictable industry changes. At Viasat, we understand that, in order to:

  1. Remain compliant,
  2. React quickly to external events, and
  3. Gain competitive advantage,

you need as much control as possible over your airline. That’s why we created Aerodocs, the only document management system that gives you complete control over your airline documentation. Aerodocs is a breakthrough technology that allows you to edit, distribute, control and track all of your aviation documents in real-time. We’re already delivering remarkable benefits to some of the world’s most effective, profitable and best-loved airlines, including SpiceJet, Qatar Airways, Malaysia Airlines, Singapore Airlines and Aer Lingus.
Why outsource, when there are so many real benefits to controlling your documents in-house:

  • Restrict document access to your own teams, who you know and trust.
  • Distribute and track in real-time to ensure the right people get the right documents at the right time.
  • React quickly and intelligently to external events, evolving regulations and market demands.
  • With Aerodocs, you can control your documents in-house, and also control your costs, with a demonstrable ROI.

Control

document-security-1.pngAvoid the risks, delays and costs associated with outsourcing and gain multiple benefits by controlling your Operations Manuals in-house.

Control your processes using customised, fully-auditable workflows. Enable multiple levels of access and privileges across your workforce and see exactly who has received, viewed and accepted revisions.

  • Security – Complete control over who can access at each stage.
  • Consistency – Document styles and content stay consistent.
  • Auditability – End-to-end visibility, tracking and reporting.

Comply

icon_SM_compliance (1).pngRegulatory compliance gets more rigorous every day. Failure to comply can result in an airline being grounded. Aerodocs embraces the potential of working in partnership with the regulator.

The regulator is integrated into manual review and approval processes, and manuals link to regulations, alerting users whenever a revision has been issued.

  • Connect with Regulator – Bring your national regulator into the process.
  • Visible Compliance – Link your documents directly to the regulations.
  • Simplify Audits – Save hundreds of hours every audit cycle.

Collaborate

collaborate.pngWe work better when we work together. Aerodocs brings this simple truth to new heights of efficiency and security. Content reuse means never having to type the same thing twice.

AeroDocs has a powerful backend, delivering the benefits of XML with an easy-to-use interface that will have your teams collaborating quickly. Cut costs and be more responsive.

  • Insight – Harness the knowledge of all your people.
  • Agility – Respond faster and smarter to a changing environment.
  • Efficiency – Reduce costs and effort across the organization.

It’s time to take control. It’s time for Aerodocs.

Request an Aerodocs demo today.

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EFB Users Forum, Madrid, Nov 2019 – Full report

At the EFB Users Forum, airline pilots welcome the Electronic Flight Bag benefits delivered by Viasat Aerodocs

Since the launch of Apple’s iPad in 2010, pilots around the world have been shifting from carrying heavy bags of paper manuals and charts to using tablet-based Electronic Flight Bags (EFB). EFBs deliver multiple benefits to pilots, including ease of handling, faster search and a growing selection of pilot-specific apps to solve problems from real-time weather forecasting to route optimization. Viasat is at the forefront of EFB development, leading with the Aerodocs document viewer app.

A regular gathering highlighting the latest EFB products and trends was held in Madrid in November 2019. At the EFB Users Forum, the Viasat Flight Ops team was there to demo Aerodocs, the future of intelligent information in aviation, and to learn more about how we can best optimize data to benefit flight crews and airline operations. The event is attended by airline pilots, flight ops and EFB managers.

Key topics at the Madrid event included the transition to digital, the evolution of digital PDF to XML (eXtensible Markup Language – the next generation of smart, structured documents), and the environmental benefits of EFB in eliminating paper, reducing aircraft weight, and the use of real-time data insights to reduce fuel burn and cut CO2 emissions.

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Kevin Adamson, Viasat Commercial Aviation, at the EFB Users Forum, Madrid, 2019.

Digital transformation as enabled by EFB

The Electronic Flight Bag replaces up to 40kg (88 lbs) of paper manuals with a personal electronic device, such as an Apple iPad. Many airlines have yet to go paperless, or are still at the early stage of transition to digital. Among the key benefits of switching from paper to digital EFB, as reported by airlines at the event, are:

  • Weight savings
  • Elimination of paper logistics
  • Improvements in performance by cutting engine wear and fuel consumption
  • Increased safety, with fewer errors or missing documents
  • Real-time weather updates and flight optimization

The EFB Users Forum made clear that it’s only a matter of time before every air operation embraces the EFB, with the multiple benefits that it can deliver.

A new app from Viasat

Viasat unveiled its new native iOS Viewer app for pilot iPad EFBs at the event. Senior pilots from many major airlines took the app for a test flight and were able to intuitively find, arrange and search manuals.

The feedback we received focused on three key benefits that the app delivers:

  • Faster, more responsive search on the flight deck
  • Bookmarks and annotations persist – stored on the server, not the device
  • Pilots can arrange documents in custom groups so that fast access to the right information at the right time becomes second nature.
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A look at the Visasat Aerodocs Electronic Flight Bag as seen on an iPad.

Evolving from ‘dumb’ PDF to smart XML digital documents

PDFs served pilots well as the first step in the digitization of airline and OEM (aircraft manufacturer) manuals.

But the limitations of PDFs become apparent when the enhanced functionalities of XML documents are considered:

  • Vastly improved search, through use of metadata
  • Persistent annotations and bookmarks
  • Cross-linking between documents
  • Multiple documents open at the same time
  • Gather documents into workspaces for faster access and search

Connected flight deck data and CO2 reduction

With commercial aviation facing imminent, mandatory emissions-reduction targets, fuel savings are key. Reducing fuel burn not only helps to ensure a healthy bottom line, but it also reduces CO2 emissions. By connecting the EFB to the aircraft via an AID – Aircraft Interface Device – and then enabling connectivity with an IFC network (such as Viasat’s), the connected aircraft becomes a reality.

Benefits of connected EFB:

  • Flight Ops updates
  • Documentation updates
  • Weather updates
  • 4D route optimization. This benefit can have a measurable impact on fuel burn and CO2 emissions.

    EFB presenters

    Presenting on the benefits of Electronic Flight Bag at EFB Users Forum, Madrid, 2019. (L to R) Peter Grau, ARINC; Captain Will Ware, Southwest Airlines; Henri Lonn, EFB Manager, Finnair.

Presentations by Qantas, Southwest, Finnair

Dave Summergreene, B787 First Officer at Qantas, gave an engaging presentation on the airline’s dashboarding of data – FlightPulse by GE. This gives pilots access to useful data so that they can optimize flights and reduce fuel burn. Pilots want to see data, so this app surfaces data, but in a way that enables actionable insights.

According to GE:

  • $11 billion is overspent on fuel each year, equating to 5% of total industry cost.
  • Airlines need to engage pilots so as to retain them, with 554,000 new pilots needed by 2037.
  • There are 45 FDM (flight data monitoring) events for every 1,000 flights, e.g. hard landing.

Data security and trust are very important, so Qantas made it clear to pilots that their data would never be used against them. Pilots can now see their individual performance and also how that compares to the collective performance. 35% of Qantas pilots are now using the app; 5.71 million kg of emissions has been avoided. Pilots are now analyzing data and closing the loop. As Summergreene put it: “What good is data on servers if you can’t give it to the people who’d make use of it?”

Qantas wants to set pilots up for success. FlightPulse was designed by pilots, for pilots, and its use of data falls under “Just Culture” (defined as a culture in which front-line operators and others are not punished for actions, omissions or decisions taken by them that are commensurate with their experience and training).

Southwest did a joint presentation with Lextech on a Flight Attendant EFB backup. In the US, each flight attendant is required to carry their own set of manuals. The airline uses the iPad Mini and had a problem whenever a flight attendant forgot to bring their company-issued device to work (they would have to print out 750 pages to carry onboard).

The new system allows the attendant to download the required manuals onto their personal device, with one-time use and built-in expiry, ensuring that outdated content cannot be referenced at a later date. Delta commented that their EFB devices carry a mini set of documents for all aircraft types so they can be loaned.

Henri Lonn, EFB Manager at Finnair, presented on the business case for EFB:

  • Weight savings
  • Paper logistics eliminated
  • Performance: engine wear/fuel
  • Safety: fewer errors, missing documents
  • Real-time weather updates, flight optimization

Lonn also disclosed a useful rule of thumb for weight savings: Fuel burn saving is 3% of saved weight per flight hour.

The Viasat advantage in EFB and Connected Flight Deck

Viasat Aerodocs not only manages the controlled distribution and viewing of PDFs to pilot EFB devices, but it also delivers advanced XML editing functionality to flight operations. XML document creation and editing used to be a complex process with a steep learning curve for manual owners. Viasat’s focus on the user experience, and our design thinking philosophy, means that the Aerodocs XML editor is intuitive, easy-to-use and less prone to operator errors.

Rethink flight ops

In conjunction with the Viasat Connected Flight Deck, pilots can now receive manual updates in real-time, and send feedback to manual owners in-flight, with the confidence delivered by Viasat’s network security. Our partnerships with aircraft interface device manufacturers enable multiple benefits for airlines, including real-time weather updates and live aircraft data streaming to the ground. Our holistic approach ensures that airlines can achieve maximum benefits in pilot experience, and also flight optimization with fuel savings and reductions in CO2 emissions, with our range of apps which are optimized for our satellite network.

Learn more about Viasat Aerodocs

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Meet the Viasat team at the 13th Annual Flight Operations Conference, London

The Viasat flight ops team is attending the Aircraft IT Flight Operations Conference, LHR, 3-4 Dec 2019. It would be great to meet up so that we can learn more about the problems you need to solve around manual editing, distribution and viewing, EFBs and the connected flight deck.

Who: Pilots, Flight Ops specialists, EFB managers, sustainability leaders, IT operations managers.

What: Learn how Aerodocs can help drive your air operation’s digital transformation, wherever you are on the journey. From replacing paper to cut weight and emissions, to enabling a next-generation pilot user experience, Aerodocs delivers benefits at scale.

Why: Embracing the future of intelligent information can deliver measurable benefits across your airline.

Where: Park Inn by Radisson Hotel, London Heathrow, UK.

When: Tue/Wed, 3-4 December 2019.

Let’s meet

Learn more about Aerodocs

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Meet Viasat at EFB Users Forum, Madrid

Experience the future of intelligent information in aviation, with a live demo of Viasat Aerodocs

Who: Flight Ops Directors, Pilot Dispatchers, EFB Managers, Pilots, TechPubs and anyone in flight operations will benefit from learning more about Aerodocs and our product vision.

What: Powerful, cloud-delivered collaborative editing of airline and OEM manuals, with controlled distribution and compliance reporting. Native iOS EFB Viewer for a great pilot experience. Plus, the Viasat Connected Flight Deck, where IFC delivers measurable benefits to Flight Operations.

Why: We’re building the future of intelligent information in aviation, with benefits across the operation. Join us.

Where: Madrid Marriott Auditorium Hotel.

When: 5 – 7 November, 2019.

Let’s meet in Madrid.

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Flight operations digital transformation – view our on-demand webinar

Viasat Aerodocs Aircraft IT webinar

Learn about the transformative difference that the intelligent use of information, as enabled by Viasat AeroDocs, can make to your air operation.

Who: This webinar has real value for flight ops directors, digital transformation leaders, EFB managers, chief and technical pilots, technical publications, IT, procurement, compliance specialists and CAAs.

What: Viasat AeroDocs is designed to be a key component of flight operations IT for any commercial airline. In this on-demand webinar, we examine how AeroDocs solves daily problems around safety and compliance, information management and collaboration, and workflow process management and monitoring.

Why: We demonstrate how the software solves recurring problems with flight ops use cases, and then we present our vision for the product.

Where: After you register, you can access an on-demand version immediately.

When: View the webinar on-demand at any time.

Register here.


Learn more

Review our suite of collateral on LinkedIn: https://ptdrv.linkedin.com/2ifn04o

Email hello.ireland@viasat.com with your specific requirements.

Tell us more about your needs on this form.

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Explore the future of intelligent information in Bangkok

Rethink Flight Ops

Meet the Viasat Flight Ops team in Bangkok, October 30-31, 2019, at the Aircraft IT Flight Ops APAC event. We’d love to demonstrate how Aerodocs can deliver multiple benefits to your air operation, with a close look at our new, native iOS document viewer for iPad EFB. A superb user experience for pilots is key, seamlessly integrated with collaborative XML editing and controlled document distribution.

Who: Flight Ops Directors, EFB Managers, TechPubs, Chief Pilots and anyone in flight operations will benefit from experiencing Viasat Aerodocs.

What: Aerodocs is the future of intelligent information in aviation, ensuring that pilots have access to the right information, in the right place, at the right time.

Why: With the rate of data creation in aviation increasing exponentially, you need a product with a clear vision. You need a future where intelligent information works for you. You need to Rethink Flight Ops with Viasat Aerodocs.

Where: InterContinental Hotel, Bangkok, Thailand (Full event details: https://www.aircraft-commerce.com/conferences/bangkok-2019/).

When: 30th – 31st October 2019.

Let’s meet in Bangkok!

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Meet Viasat at APEX Expo, Los Angeles, 2019

The Viasat Commercial Aviation team will be out in force at APEX Expo in Los Angeles this September. Be sure to drop by our booth. See you in LA!

Who: IFEC Managers, Product Managers, Engineers, Customer Experience and Digital Transformation leads will all get value from a visit to Viasat’s both at APEX Expo.

What: Explore Viasat’s Global IFEC connectivity, entertainment, hardware and software.

Why: Viasat’s bandwidth advantage helps to deliver the best possible passenger experience. Viasat connects people to fast, high-quality internet and communications services – even at 35,000 feet. Our premium satellite-based internet service empowers global airlines to increase passenger loyalty and satisfaction, and aid business operation effectiveness by giving millions of passengers, pilots, crew and operations teams an ‘on the ground’ internet experience when in-flight. Our future-proofed platform optimizes the fully connected aircraft at scale, for years to come.

Where: Booth 2031. South Hall, Los Angeles Convention Center, Los Angeles, California.

When: 9 – 12 September 2019.

Book your APEX Expo 2019 meeting slot here.